Prospecting Over The Telephone

Course Overview

This course is designed to teach sales representatives how to prospect and qualify over the telephone.

Delegates will know how to plan and conduct successful prospecting calls to either further the sales process or to disqualify the prospect.

Who Will Benefit From The Course?

  • Call centre staff responsible for making outbound calls to generate new business
  • Outbound Telesales operators
  • Anyone who is making outbound calls to drum up new business

What Will You Gain From The Course?

  • Learn techniques and strategies to plan out and conduct successful prospecting calls
  • Learn skills for handling obstacles and objections
  • Learn how to deal with answer machines and P.A’s!
  • Fine tune your communication and rapport building skills
  • Learn how to be confident in your own ability to make outbound calls
  • Learn how to get rid of nerves and anxiety just before making the calls
  • Learn how to speak to the decision maker every time!

Tell Us About Your In-House Training Requirements


0800 849 6732


Send us an email to enquiries@management-training-development.com


Please provide us with what you are looking for and what you would like to achieve and we will get back to you with a free, no obligation proposal along with the costs.