Objection Handling Skills
Course Overview
Let’s face it, if you work in a sales environment you are going to be faced with objections on a daily basis like “I haven’t got time” “It’s too expensive” “It’s not right for me” “My wife wouldn’t like one” and so on!
So as a successful salesperson you’ve got a stack of responses to these, right?
More likely – WRONG!
And if you have got the responses to them, how effective are they?
This course helps you find the best answer to ANY objection that any prospect or customer comes out with!
Soon you will be on automatic pilot so that whatever the prospect comes out with you are fully armed with an objection handling tool box full of techniques and strategies to help you close the sale!
Who Will Benefit From The Course?
- Anyone who has to sell!
What Will You Gain From The Course?
- Learn how to handle difficult objections and skepticism over the phone and face to face
- Learn how to build up your objection list and formulate a response to each of them
- Learn how to get to that “YES”
- Learn different objection handling sales models
- Learn SPIN techniques
- Understand the importance of voice tone and words in telephone sales
- understand the importance of body language in objection handling
- Learn consultative techniques instead of pitching products
- Learn how to build up effortless rapport
- Learn how to build up trust
Tell Us About Your In-House Training Requirements
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0800 849 6732
EMAIL US
Send us an email to enquiries@management-training-development.com