As a manager, you likely know that your presence is required to empower your team to succeed.
You’re one step ahead if you are involved in the daily workings of your department and keep up with face-to-face time with your staff.
You also probably realise that the way you communicate with your staff members affects their levels of motivation, job satisfaction, loyalty and happiness.
As such, you should be mindful of the things you say and don’t say to your team.
We recommend the following 5 phrases that ALL managers should use with their team.
How are you?
It’s such a simple term, and one you likely say to people on a daily basis. However, do you find the time to ask your employees this?
The time at work seems to run at a different pace, and sometimes managers attest that they forget to check in with their staff amidst the chaos.
However, asking this question is imperative to not only show your workers that you care about them, but also giving yourself the chance to catch a problem or an issue affecting them early on.
It’s OK to make mistakes.
Employees are typically afraid of making mistakes at work, believing that they will be reprimanded or demoted.
However, modern managers realise that without trial and error, there is no innovation!
You should tell your employees that you expect them to make mistakes, and actually believe that to be part of the process.
What do you think?
It’s been proven time and time again that micromanagers who leave 100% of the decision making to themselves put their entire team at a disadvantage.
It is beneficial to involve your employees in the decision making process.
When they come to you for help, ask them for their input before providing your thoughts on the matter to encourage them to think for themselves.
We’re a team.
As humans, we innately have the desire to be part of the group and not to feel like we are alone.
Managers must recognise this and reiterate this phrase to their employees in good times and in bad.
This shows that one person’s success is the team’s success, and the same for failures. No one should feel like they are carrying more pressure than others, and need to be confident that everyone is on the same side.
Tell me more.
Top performers are usually those individuals that are empowered by their managers.
They are the people that have the time and room to think of ideas, test theories and develop plans.
By asking this question, you will signal to your staff that you are interested in what they have to say and value their contributions.