As a manager, if someone approached you and offered you a magical formula to raise corporate morale, improve employee loyalty, lower turnover rates, increase productivity and raise sales, would you be intrigued?
The truth is, there is no magical solution to this, but through effort on the part of the manager and the employees, all of this can and is occurring in organisations that are engaging their employees.
An engaged employee is one who is excited to come to work every morning, knowing that they are part of a team that is making a difference.
They feel noticed and valued in their organisation and they feel like they have a voice in what occurs in their departments.
How do you engage your employees?
With the following strategies:
Stop Trying To Form A Mold
Some managers don’t understand that every single individual is different.
They expect all of their team members to either be just like them, or similar to the one “star player” on the team.
But the truth is that all of us are different, with our own strengths and weaknesses.
Some of your team members may be type A personalities who are loud, assertive and pushy.
Others may be quieter, but hard working and sensitive to the needs of others.
In order to engage each and every single person, you need to see each one as a unique individual.
Encourage your subordinates to explore and use their natural talents in order to make them feel appreciated.
There is no engagement without communication, and one of the simplest ways to promote engagement is to simply listen and speak to your people.
Ask open ended questions about their experiences at work, what they like about their job, what they would like to see improved and what suggestions for improvement they may have.
If you truly give your employees time to express themselves, you may be surprised by the helpful information they may contribute to improve operations in your department.
Overall, they will simply feel respected enough to be able to contribute, which is important.
A customer service rep may only be in charge of answering phone calls while an accountant may be charged with Excel spreadsheets day in and day out.
Don’t forget that people get bored with monotony, so to get them excited about their jobs, encourage them to grow in their positions.
This may involve sending them to classes or workshops to learn new skills.
It may help to provide them with tools, such as new technology, to make their job easier and their tasks go faster.