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This course is designed to teach sales representatives how to prospect and qualify over the telephone.
Delegates will know how to plan and conduct successful prospecting calls to either further the sales process or to disqualify the prospect.
Who Will Benefit From The Course?
- Call centre staff responsible for making outbound calls to generate new business
- Outbound Telesales operators
- Anyone who is making outbound calls to drum up new business
What Will You Gain From The Course?
- Learn techniques and strategies to plan out and conduct successful prospecting calls
- Learn skills for handling obstacles and objections
- Learn how to deal with answer machines and P.A’s!
- Fine tune your communication and rapport building skills
- Learn how to be confident in your own ability to make outbound calls
- Learn how to get rid of nerves and anxiety just before making the calls
- Learn how to speak to the decision maker every time!
Tell Us About Your In-House Training Requirements
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