Conflict Management Training

Course Overview

This course will help you and your people recognise that conflict is inevitable, and that it can be healthy when appropriately managed.

Learn the skills and techniques for managing conflict effectively, and to achieve positive outcomes, rather then to prevent all conflict.   Go beyond the theory of dealing with conflict, with practical activities and role-plays that can build skills and confidence, in a safe classroom environment.     

Who Will Benefit From The Course?

  • Everyone!

What Will You Gain From The Course?

You will learn the techniques and skills in order to manage:

  • Conflict With Customers
  • Conflict Within Teams
  • Conflict Between Individuals
  • Inner Conflict
  • Conflict In Organisations: between teams and between managers and their people

Tell Us About Your In-House Training Requirements


0800 849 6732


Send us an email to enquiries@management-training-development.com


Please provide us with what you are looking for and what you would like to achieve and we will get back to you with a free, no obligation proposal along with the costs.