Coaching Skills For Managers
Course Overview
Being able to coach effectively is a key skill that every modern day manager needs to have in their skills tool box.
Not only does to enable your staff to think through problems themselves but it also creates a culture of self-awareness and continuous improvement which creates a lot of long term benefits for the individual and the company as a whole.
This course is a 1-day practical workshop where your managers will learn the key skills of how to coach effectively in a number of different situations.
Not only will they discover how to coach in formal sit downs but they will also learn how to coach “in the moment” and over the telephone too.
Who Will Benefit From The Course?
- All managers who need to develop their staff
- Managers who find it difficult to give feedback in the right way
- Managers who want to learn a formal and structured way of coaching
What Will You Gain From The Course?
- Managers will understand the importance of coaching for staff development
- Managers will understand the differences between coaching and other managerial styles
- Managers will develop an armoury of different coaching models to use (GROW etc)
- Managers will develop their questioning and listening skills in coaching situations
- Managers will learn how to give and receive constructive feedback
Course Agenda
Understanding The Importance Of Coaching
Why should you coach? When to coach? Identifying who is a great coach. What does an excellent coaching session look like?
Coaching As A Managerial Style
Different managerial styles and where coaching fits with this. Understand your own managerial style and how often you use the coaching style within this mix.
Feedback Techniques
When to give feedback. How to give constructive feedback that motivates! The feedback template model. What the recipient of feedback goes through when you provide feedback. Practise and application of learning.
Different Coaching Models
Structured models to use when coaching. Using the GROW model and other frameworks within your coaching sessions.
Application of coaching models in regular 121 meetings, “as it happens” coaching and formal reviews.
It’s Not What You Say It’s How You Say It
Understand the impact of positive and negative body language, tonality and inflection. Your message can get lost if you don’t communicate the message in the right way. It’s not what you say, it’s how you say it that can make or break a coaching session.
Advanced Coaching Strategies
Understanding and applying some NLP techniques to unearth the beliefs and values of your staff so you can coach them more effectively. Understand how they think and process information so you can create productive coaching sessions.
Delegate Comments
Read about what our delegates have to say…
Your Course Leader
Mark Williams
Feedback From Our Last 10 Courses
(Based on Feedback from 104 delegates)
Knowledge Of The Subjects
Presentation Skills
Helpfulness Of The Trainer
Variety Used In Delivery Methods
9.7 out of 10
9.6 out of 10
9.8 out of 10
9.5 out of 10
Locations
Click on the images below to download more information about our training venues, including directions to these locations:
Start/Finish Times:
Start: 9.30
Finish: 16.30 – 17.00
Course Fee:
£295.00 + vat
Included Within The Registration Fee:
- Course Manual & All Materials
- Certificate
- Buffet Lunch
- Refreshments Throughout The Day
- Post-Course Email Support From Your Trainer
Booking Information & Questions
CALL US
0800 849 6732
EMAIL US
enquiries@management-training-development.com
BOOKING FORM
Download our booking form, complete it and email it back to us to reserve your place on the course. We will then send you a confirmation letter, invoice and joining instructions. Alternatively you can pay by credit card.
Please complete our online form at the bottom of this page.
On-Going Support After The Workshop
After we have delivered your programme we do not just
shake hands and take your money. We like to offer you some ongoing support .
Included within the cost are 2 unique support options that are available to you.
6 Months Of Unlimited Email Support
During the programme and for 6 months thereafter you can email your programme leader as many times as you like for help and guidance.
You might be implementing a technique and have a question to ask about it or you might have some difficult meetings coming up – no matter what the situation your course leader is on hand to help you.
After all, we appreciate that the learning event is just the start of the process!
Weekly Management Tips Newsletter
You can also have the option to sign up to our weekly “Management Tips” newsletter that will be delivered to your inbox.
Each “Management Tip” will cover topics such as:
- Effective communication
- Self-confidence
- Building high performance teams
- Delegation
- Time management
- Coaching
- Problem solving
- Dealing with difficult staff
- Managing performance
Booking Information & Questions
CALL US
0800 849 6732
EMAIL US
enquiries@management-training-development.com
BOOKING FORM
Download our booking form, complete it and email it back to us to reserve your place on the course. We will then send you a confirmation letter, invoice and joining instructions. Alternatively you can pay by credit card.