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5 PART COURSE
"The TOP 5 secrets of the most successful managers"
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4 PART MINI COURSE
"How to deliver winning, confident presentations every time!"
by Sean McPheat
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Comments/Requirements:
Management Skills Leadership Development Personal Confidence Building Change Management Motivation Skills Time Management Coaching Skills For Managers Team Building Learning Styles Inventory Strength Deployment Inventory
Management Styles
Key Selling Skills Training
Phone Sales Training Objection Handling Skills Sales Presentation Training Sales Management Training Telephone Prospecting Cold Calling For Chickens Generating New Business Cross And Up Selling
Presentation Skills Running Effective Meetings Influencing Skills Communication Skills Advanced Communication Skills Dealing With Conflict Assertiveness Skills
Customer Care Dealing With Incoming Calls Customer Satisfaction Dealing With Complaints Telephone Excellence Train The Trainer Call Centre Programme Managing Stress Writing Effective Emails Helpdesk Skills for IT staff
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