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Next Steps

All of our bespoke training solutions are individually designed and tailored to meet your exact requirements. To give you an idea of what happens after you have made an initial enquiry here is the process that we follow from your initial training requirement through to the completion of your programme.

1. Your Initial Requirements
Call us, email us or complete our online form with what you would like to accomplish and achieve with your training event.


2. Follow Up Call or Email
After we have received your initial requirements one of our team will call or email you (depending on your preference) to discuss your requirements in more detail and to establish your training needs.

 

3. Finalising Your Training Needs
In addition to our follow up call and/or email, if required, we will meet with you to discuss your requirements further so that we can design a course or programme that will meet your exact requirements.

 

4. Course Proposal
Once your training needs have been determined and agreed we will design a course/programme for your final approval and agree dates etc.

 

5. Course Delivery
Our course will be delivered by a highly skilled and experienced trainer who specialises in the training requirements that you are after.


6. Post Course Feedback
To enable you to determine the effectiveness of the training we will report back on the feedback from the course and we can also provide feedback on individuals that can then be used to help their ongoing development.

 

7. Post Course Evaluation
Was the training worth it? That is a question that many organisations are under pressure to answer. We can help you to determine the success and effectiveness of your training by reviewing the progress of the delegates throughout the course, immediately after the event and also ongoing at regular intervals – all as part of the service.


8. Post Course Support
After the course has been delivered the real work starts! This is when your staff will be implementing what they have learnt. Each delegate will have unlimited lifetime access to their trainer through email and the telephone for any help, guidance or advice that they might need

 

For Enquiries, Proposals and Booking Information

CALL US

0800 849 6732

EMAIL US

Send us an email to trainingoffice@management-training-development.com

ONLINE FORM

Fill out our online form below with what you are looking for and what you would like to achieve and we will get back to you with a proposal and some costs within 24 hours.

 

Let Us Know Your Requirements:
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Management/Leadership
Sales
Communications
Customer Service

 

Management Skills
Leadership Development
Personal Confidence Building
Change Management
Motivation Skills
Time Management
Coaching Skills For Managers
Team Building
Learning Styles Inventory
Strength Deployment Inventory

Management Styles

 

Key Selling Skills Training

Phone Sales Training
Objection Handling Skills
Sales Presentation Training
Sales Management Training
Telephone Prospecting
Cold Calling For Chickens
Generating New Business
Cross And Up Selling

 

Presentation Skills
Running Effective Meetings
Influencing Skills
Communication Skills
Advanced Communication Skills
Dealing With Conflict
Assertiveness Skills

 

Customer Care
Dealing With Incoming Calls
Customer Satisfaction
Dealing With Complaints
Telephone Excellence
Train The Trainer
Call Centre Programme
Managing Stress
Writing Effective Emails
Helpdesk Skills for IT staff

 

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