Competencies

COMPETENCIES

Competencies are a way of measuring both what a jobholder does and the way s/he does the job. You see this as two functions, firstly - the tasks the person achieves in doing the job, and secondly - the way they achieve them. This in it's simplest form can be stated as WHAT they get done HOW they get it done. A manager for instance, may achieve a great deal, however, if his/her communication skills are lacking compared to that of another manager who achieves as much, then it is arguable that this is a less competent way to 'do the job'.

A competency framework describes the job in terms of behaviours, from poor (or negative) behaviour to excellent (very positive) behaviour. High achievers who rate as good performers show leadership qualities that might include, delegating, coaching, good communication and team building skills. They know and understand that to get more done and to get the best from their teams, they have to be good at all of these skills and encourage all those they work with to also develop these attributes.

They will therefore 'score' highly (very positive) within a competence framework. Being able to describe a job in terms of such behaviour and sharing that with others should lead to better understanding how their performance can be improved.

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