The 3 Components That Ensure Successful Employee Training

February 18, 2016

Hiring a promising candidate is only one step of the puzzle of having a great employee; the other part is to be able to train that person to the specifications required for your organisation.

There are various aspects to how successful a training session can be – that depends on the quality of the programme, the knowledge of the trainer, and the employee’s capacity and willingness to learn. In this article, we will discuss important aspects of a successful training:

Knowledgeable Trainer

A good and qualified trainer must meet two criteria: knowledge in the field and the ability and desire to transfer that knowledge to another person.

Most of the time, a manager will ask another colleague to train a newcomer.

While that employee will know what is required on the job, it isn’t necessarily true that he will be able to aptly teach those things to the new candidate.

Skills a training facilitator requires are: communication, listening, non-verbal, industry-specific knowledge,confidence and motivational skills to encourage the person being trained that she can learn what is necessary.

Therefore, bosses should evaluate how good of a trainer the person they are asking to teach someone is, and consider doing it themselves, or hiring a professional.

Right Training Strategy

Another point of failure in successful employee training is an improper and insufficient training programme.  recommends asking the following questions before committing to a specific strategy: “What are the expected results of the training? What behaviors are needed to achieve those results?

What knowledge, skills, and attitudes are needed to effect the desired behaviors?”

Based on that, you should review the current training you have in place, and see if anything needs to be modified.

Willing Trainee

Even if you have the most qualified training and the best training programme in place, the recipient must be able and willing to learn.

Many employees that come from other companies believe that they know everything there is to know, and they simply ignore the information presented to them in the training.

Others simply can’t follow along, but are afraid to say anything.

Therefore, it is imperative to stress to each new employee the importance of the training to the success on the job.

After, to ensure that the training was successful, consider giving a quiz to test the candidate’s knowledge.

Training new employees is often time-consuming; therefore, it is beneficial to everyone involved to follow these tactics to maximise the benefits of the training.

Many thanks

Gavin Muge

Senior Trainer & Consultant

Mark Williams 3