| Course
Overview
"Essential
Management Skills" will provide you with an excellent
foundation in all of the skills and behaviours required
to be an outstanding manager.
Managing
the process and workload is just not enough nowadays. Instead,
the modern manager needs to be able to motivate their team,
be able to manage change, deal with difficult people, manage
performance, they need to be able to coach and develop their
staff - the list goes on!
After
having attended this workshop you will go back to
the workplace with a toolbox full of management skills that
you can use to guarantee your success in managing yourself
and others. |
| This
course is run at the Crowne Plaza Heathrow &
The Crowne Plaza Manchester Airport
PLEASE
CLICK HERE
for
dates and availability
|
|
Who
Will Benefit From The Course?
This course
will benefit anyone who manages people, in particular:
- First Time Managers
- Supervisors
- Team Leaders
- HR Professionals
- Project Managers
- Change Managers
- New Managers
- Staff Looking To Progress Into A Management Position
With
The Help Of This Course Delegates Will Be Able To:
-
Motivate
and inspire employees
-
Coach
and develop staff effectively
-
Resolve
conflicts quickly
-
Build
and lead high performing teams
-
Gain
enthusiastic cooperation
-
Resolve
performance issues quickly and effectively
-
Delegate
tasks with confidence
-
Organise
your time and workload
Course
Agenda
Day
1
Introduction
& Objectives
What
makes an effective manager?
Here we look at the difference between management and leadership,
what are the key duties of a manager?, what makes an outstanding
manager? management best practise
Exploring
your managerial style/potential
Take
a managerial assessment to find out your current managerial style
and how to use this back at the workplace, management styles team
game, find out what your style means to your team and how to develop
your managerial skills further
Coaching
& Feedback Skills
Learn
how to coach and give feedback to your staff members to help their
personal and professional development. Learn different models of
coaching and how give positive and constructive feedback to apply
these to fit the situation. i.e. formal coaching sessions, on the
job coaching, reviews etc
2
Course Lunch In The Restaurant
Communication
& Influencing Skills
Learn how to be a master communicator and how to get your point
across in a clear, concise and positive manner. Learn how to make
small talk with strangers, the importance of non-verbal communication
and how to influence others to see your point of view so that you
sell your idea effectively!
Managing
Conflict
Learn
how to manager conflict on a one on one basis as well as managing
conflict between members of your team. Learn communication and process
techniques to be able to handle any conflict situation that may
arise.
Close
Day
2
Recap
And The Day Ahead
Managing
Performance
Learn
how to set goals, objectives and put development plans together
with your staff. Learn how to review performance and how to manage
under-performers. Learn how to deal with difficult people in an
effective manner.
Building
High Performance Teams
Building
highly effective and performing teams is an essential objective
in your role. Learn how to gel all of the members in your team to
work together and to exceed all targets that I asked of you.
2
Course Lunch In The Restaurant
Motivation
Skills & Understanding Others
Learn
what makes people tick and what gets them out of bed in a morning
and how to use this to your advantage. Learn how to elicit your
staff's motivations, values and beliefs and how to tailor your communications
with them to motivate them to do an outstanding job in all that
they do.
Time
Management & Delegation Skills
Managing
your time and juggling workloads is a difficult task. Learn how
to prioritise your work and know how to manage conflicting priorities.
Gain an appreciation of the difference between "importance"
and "priority" and how to effectively delegate your work.
Understanding
Your Own Managerial & Learning Styles
Understanding
yourself and others is critical for any manager to succeed. Take
some assessments and tests and get feedback on your own style and
what it means to you and everyone in your team.
Close
Course
Fee:
£495
+ vat
Included
Within The Registration Fee:
-
Course Manual
- All
Refreshments
- Lunch
- Course
Materials
- Course
Certificate
- Unlimited
email and telephone support from your trainer after the course
Booking
Information & Questions
CALL US
0800 849
6732
EMAIL
US
enquiries@management-training-development.com
BOOKING
FORM
Download
our booking form,
complete it and email it back to us to reserve your place on the
course
ONLINE
BOOKING FORM
Please
complete our online form below for further information and availability.
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