To
make an enquiry about your requirements please contact us:
Freephone:
0800
849 6732
Email:
trainingoffice@management-training-development.com
Here
are some recent examples
of leadership & management development programmes we have
been responsible for:
CASE
STUDY # 1
MALVERN HILLS DISTRICT COUNCIL
12
Month Management Development Programme
50
Managers - From Chief Exec Through To Team Leaders
RESULTS
During
our Return on Investment work pre and post course we asked the
manager, the manager's direct reports, their own line manager
and peers to rate each manager across a number of different
skills. Overall, there was an improvement in observed
behaviours of 18% across the board with some managers
showing an improvement in excess of 40%!
To
make an enquiry please click here
"The programme content has been
informative,
interactive and fun..."
"I
have no hesitation in commenting on the Management Development
Programme that has been delivered here at Malvern by Mark Williams
of MTD. Mark is very professional, enthusiastic, and dedicated.
The programme content has been informative, interactive and
fun, has been well received, and has more than adequately met
our high standards of expectation"
Tina Beckett - Learning &
Development Officer - Malvern Hills District Council
The
Brief
Malvern
Hills District Council identified that the quality
of their leadership would be a vital factor in becoming one
of the best performing District Councils in the country.
To that end they wanted to develop their 50 managers to
lead and drive the council forward and to bring some
"commercial awareness" to how the district was being
run. We were selected to design, implement and deliver their
management development program.
The
Solution
After
gathering and determining the requirements we designed and delivered
a modular 6 month Management Training Development Program and
following on from that a Team Effectiveness and Organisational
Learning strategy to be implemented throughout the council.
Within
this particular solution we wanted to ensure that:
- The
managers were not taken away from the workplace for long periods
of time.
-
The MDP should be a mixture of training based modules and
other learning activities that can be completed “at
the office”
-
A support structure is put in place that supports and aids
the learning after a training event has taken place.
-
Steps will be taken to measure the success of the MDP and
to ensure that Malvern District Council has received “Value
for money”
-
The MDP should support the competency framework that has been
developed and use this as a baseline to build skills and behaviours.
The
Contents
The
Management Development Program Consisted Of:
- 6
Training Modules - each of 2-days in duration spread across
the 6 months
- Each
manager to receive 2 formal coaching sessions with a qualified
coach
- 2
Work Based assignments to be completed throughout the programme
- Ongoing
mentoring, support and guidance from each trainer
- Ongoing
monitoring and evaluation of the success of the programme
- 360 degree feedback, interviews, assessments, behavioural
and performance changes in the delegates
The
Team Effectiveness & Organisational Learning Programme Consisted
Of:
- Team
planning and implementation away days
- Team
building activities and events across areas of the council
to break down barriers and promote high performance working
- Cross
departmental working analysis on how work is constructed and
how it all fits together across multiple areas
- Best
practise sharing and performance improvement workshops to
develop organisational learning capacity across the council
- Mentoring
programme implemented throughout the council to foster and
promote learning and development
To
make an enquiry please click here
Feedback
"An
excellent programme. I loved the inclusive approach. I am now
going to be able to work much more closely with support staff
so they understand my needs and I understand theirs"
Colin
Davis - Strategic Director Operational Services
"The
various assessments and questionnaires gave a great insight
into my "comfort zones" in terms of styles and behaviours.
I can now reflect on this and be aware that I may need to step
back and modify my approach to certain situations"
Siobhan
Moss - Accountancy Services Manager
"The
programme completely met my needs. I really liked the way that
leadership was applied to real life situations. I now know how
to "lead" rather than "manage". Thank you!
It was a great opportunity for development"
Peter
Gillett - Head Of Financial Services & IT
"It
was a very enjoyable programme. A great team effort. I will
now be able to look at the "bigger picture" rather
than just my little piece of the council! Mark was an excellent
tutor throughout the modules - thank you"
Hilary
Law - Careline Services Officer
FORMAL
ACCREDITATION
MTD
can design and deliver custom made courses and programmes
that receive the official "Rubber Stamp"
from the Institute of Leadership and Management.
If
you would like your programme to have a formal accreditation
we can provide this for you.
Your
course does not have to have certain topics to receive this
or be "Off the shelf". Instead, the programme can
be designed and based around your exact requirements and you
can get a formal accreditation at the end of it.
To
make an enquiry please click here
CASE
STUDY # 2
FRIENDS PROVIDENT INTERNATIONAL
6
Month "Leading High Performance Teams" MDP
28
Managers & Team Leaders
RESULTS
During
our Return on Investment work pre and post course we asked the
manager, the manager's direct reports, their own line manager
and peers to rate each manager across a number of different
skills. Overall, there was an improvement in observed
behaviours of 20% across the board with some managers
showing an improvement in excess of 48%!
We
asked each manager to complete a self assessment of where they
saw themselves as at
the
end of the programme (6 months) compared to the beginning and
on average they said that they had improved by 25%!
"Our
Leading High Performance Teams Programme has
been
brilliantly received by the participants..."
"We
chose MTD because of their enthusiasm at our initial meetings
and because we felt their refreshing approach to people development
fitted our particular needs. I feel we have now developed a
very professional relationship but with a personal touch. Our
Leading High Performance Teams Programme has been brilliantly
received by the participants and we are starting to see the
benefits that we had hoped for."
John Owen – Training Manager – Friends Provident International
The
Brief
Friends
Provident International Limited (FPIL) is the international
operation for Friends Provident Life and Pensions, one of the
major players in the UK life and pensions market. Friends Provident
recently acquired FPIL from Royal Sun Alliance.
It
is anticipated that there will be significant changes to the
structure and approach to their traditional business model,
and the nature of what each of their operational sites delivers
will change significantly and dramatically in the next 3 to
5 years. FPIL recognised that they needed to equip their managers
with the tools and skills to drive through this change and to
ultimately deliver the FPIL promise to it’s customers
in ever changing circumstances.
The
Solution
MTD
were chosen to deliver FPIL’s Management Development Programme
that was designed and based around their existing competency
framework.
It
was important to FPIL that it was an accredited programme and
hence we made the programme an “endorsed award”
from the Institute of Leadership and Management”
The Contents
The
Management Development Programme Consisted Of:
