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EVERYTHING INBETWEEN THESE TWO PROCESSES ARE INDEED PROCESSED IN DIFFERENT WAYS BY EVERY PERSON

AND THIS IS WHERE MISCOMMUNICATION COMES FROM!

Let’s have a look to see how this is done.

When someone communicates information to us (through one of the senses), this information has to pass through an internal filter system, which is basically how we see the world. (There is a detailed section on this later)

We then REPRESENT this information based upon our filters.

The way that we are feeling at the time, i.e. are we Motivated? Energised? Depressed? Pleased? Will have a coupling effect with the representation that we have just made to create an emotional state.

This state, whether good, bad or indifferent will determine our reaction to others and the event. This ultimately leads to the behaviour that others see when we communicate back whether it is through verbal or non-verbal methods.

Communicating effectively is all about understanding this process.

Once you know some of the communicating strategies of the other person and you adopt your style to compliment their strategies you will find that you will communicate so much more effectively.

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