Metaprogrammes

SAMENESS/DIFFERENCE

This meta programme is all about people’s perceptions of likeness and differences.

There are 4 main categories with this:

Sameness People will notice those things that are the same or match their previous experiences. They dislike change.

Sameness with exception people will first notice the similarities and will then notice the differences. They prefer slow or gradual change.

Difference with exception people will notice the differences and then the similarities. They like change and variety.

Difference people will notice those things that are different. They love change and want it all of the time.

Question? How do you know what type of person they are?
Answer - Ask them this type of question:

What is the relationship between these three objects? What is the relationship between this X and a previous Y?

What their response will tell you:

Sameness People will tell you how things are the same.
Sameness with exception people will tell you first how things are similar, then tell you what differences may be.
Difference with exception people will tell you first how things are different and then the similarities.
Difference people will tell you what the differences are.

Previous Part - Next Part

Contact Us :
Name:
Position:
Email Address:
Telephone Number:
Comments/Requirements:


Management/Leadership	Sales	Communications	Customer Service
Management Skills Management Leadership Training Personal Confidence Building Change Management Training Motivation Skills Time Management Training Coaching Skills For Managers Team Building Learning Styles Inventory Strength Deployment Inventory Management Styles	Key Selling Skills Training Phone Sales Training Objection Handling Skills Sales Presentation Training Sales Management Training Telephone Prospecting Cold Calling For Chickens Generating New Business Cross And Up Selling	Presentation Skills Running Effective Meetings Influencing Skills Communication Skills Advanced Communication Skills Dealing With Conflict Assertiveness Skills	Customer Care Dealing With Incoming Calls Customer Satisfaction Dealing With Complaints Train The Trainer Call Centre Programme Stress Management Training Helpdesk Skills for IT staff

CONTACT US

Management Training Program Resources: