Is Your Company Handling Change The Wrong Way?

November 24, 2016

Change is ever present in today’s professional world; however, many organisations are not prepared to handle change properly.

The marketplace may be demanding change, and executives may try to initiate it in the form of new services or products or streamlined operations, but that may be mishandled, causing more harm than good.

To evaluate whether your company may not be handling change the right way, read on!

Changing Leadership

In most organisations, managers and team leaders are the ones responsible for leading change.

The problem occurs when these senior employees leave the company, and their mission gets abandoned with their departure.

Following their exit, a new leader is brought on, who then institutes their own changes, which may be completely different than what was previously done.

This cycle often continues every few years, or more often for companies with a high employee turnover.

What ends up happening as a result is lost efficiency and productivity, but no results.

As resources and funds are spent on training employees, purchasing materials and upgrading technology, when a specific mission is abandoned for a new one, that is all wasted.

To avoid this, an entire organisation needs to be committed to the change, and policies must be set in place to continue with the efforts, even if the manager is replaced.

A new leader must take over the reigns of the previous, and keep on with the changes already implemented.

Ignoring Employees

Another big mistake often made is ignoring employees during times of vital changes.

Although important decisions must be made at the top, executives often forget to involve their staff in the process.

Employers must remember that the workers are the ones that will really be instituting the actual changes, they are the ones who deal with the customers and do the actual work.

As such, it is beneficial to run the proposed changes by them and listen to their advice.

As the ones doing the daily grunt work, they may bring up suggestions or concerns that employees at the top may never have considered.

If the staff is not involved or at the very least informed about changes, what ends up happening is confusion and chaos, such as when clients are told the wrong information or mistakes happen when team members have not been trained in updates or upgrades to existing systems.

While it is imperative and often beneficial to institute change, make sure your company is doing it properly by sticking to a plan even if the leadership changes and involving everyone in the business in the new developments.