Decades ago, companies simply had to show profit to keep owners, CEOs and shareholders happy; this typically required little change and a simple vision for the future.
However, that has all changed now. With increased globalisation, internet availability and market transparency, change is constant and inevitable in any industry.
Leading change management is often complex and stressful for managers who not only have to manage day-to-day operations, but plan for the unexpected.
Clients demand new and improved versions of products, and shareholders expect profits from each upgrade, which can often be challenging.
Here are three principles of change management to keep in mind:
It starts at the top
Any type of change affects all the members of the organisation, from the top to the bottom, but the senior executives are the ones that should control it.
This is often more easily said than done, but it is imperative for all the leaders to be on the same page as to how to mentally and physically handle the upcoming changes.
Although the times may be overwhelming, a united front must be presented to the subordinates to keep them from stressing. Managers need to get together and not only plan for the changes to the business, but how it will affect the workers.
The way supervisors handle themselves, what they say to their team, and how hard they work, will directly influence the rest of the workplace.
It should affect all layers
Oftentimes, bosses want to make the public believe that a change has occurred in the company, but will not truly put in the effort into making sure the advances penetrate through all the levels of the company.
For example, you can state that your firm has taken on a green initiative, hoping to be more environmentally friendly. You can even change your marketing campaign to announce that, and support a few local initiatives.
However, if you don’t implement those changes in your own office by setting up recycling programs for waste, or upgrading to more eco-friendly tools to save water and energy, that information can get out to the public, shaming your efforts.
For effective change management, make sure your vision spans all the layers of the company.
Prepare for chaos
Change always brings with it the unexpected, and that often carries chaos into the organisation. When a culture and daily tasks are already set up and established, managers know what to expect.
It is when new ideas are presented and then implemented, that all expectations go out the window. All the preparation, research and data collection will not always bring with it expected returns.
Therefore, preparing and being ready for chaos is imperative during the change management process.
There is no way to avoid change in today’s labour market, so the best way is to be prepared for it.
Follow these three principles of change management to be ready for the outcomes of the sought-out developments.
Senior Trainer & Consultant