|
Course
Aims
Being
assertive is one of the most important skills that you can have.
In your everyday communications at work you need to be assertive
when delegating, chairing, negotiating, motivating, selling, leading,
disagreeing - you name it!
This course
concentrates on building up your assertiveness skills so no matter
what position you hold you can communicate on an even footing
and get your point across in a firm, concise and empowering manner.
Who
Will Benefit From The Course?
- Anyone who has human interaction at work!
What Will You Gain From the Course?
- Understand the difference between confidence,
assertiveness and aggression
- Learn how to become confident in your own abilities
and what you say
- Communication skills - questioning, listening,
tonality, inflection
- Learn how to read and use body language to
your advantage
- Learn the 3 step model for being assertive
when communicating
- Learn how to react to and turn around aggressive
people
- Learn how to say NO to additional work
- Learn how to negotiate WIN WIN solutions
- Learn how to compromise on key issues
- Learn how to ask for what you want without
feeling uncomfortable
- Learn how to be assertive with your boss and
your bosses boss!
| We
do things differently...
|
Have
you got some in-house training requirements in mind?
CALL
US
0800
849 6732
EMAIL
US
Send
us an email to trainingoffice@management-training-development.com
ONLINE
FORM
Fill
out our online form below with what you are looking for
and what you would like to achieve and
we will get back to you.
|
