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Gaining Ownership

Help the person to integrate the feedback into their own experience and view of themselves.

Link the feedback as much as possible to business results and objectives – this will help increase ownership.

Any change in behaviour will only occur through acceptance and ownership of then feedback by that person.


Receiving Feedback

As long as feedback is given in a non-judgmental and appropriate way, it is a valuable piece of information for learning and for our continued development as a person.

Constructive feedback is critical for self-development and growth; here are some points to bare in mind when you receive feedback.

1. Don’t shy away from constructive feedback, welcome it
2. Accept feedback of any sort for what it is – information
3. Evaluate the feedback before responding
4. Make your own choice about what you intend to do with the information

The feedback emotional rollercoaster

Whether you are giving or receiving feedback it is useful to bare in mind the following model when it comes to people who receive feedback.

 

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