Who Will Benefit From The Course?

This course will benefit anyone who manages people, in particular:

• Managers Who Have Attended Our Essential Management Skills Course
• Experienced Managers In Need Of A Refresher
• Supervisors
• Team Leaders
• Sales Managers
• HR Professionals
• Project Managers
• Change Managers

• Know their own style and how it impacts on others
• Create a Personal Skill-Set that will set them apart
• Apply their Emotional Intelligence
• Communicate elegantly and effectively
• Build a motivated and inspired team of people
• Develop a plan to create ongoing success

Course Agenda

Introduction & Objectives

Self-Skills

What makes the difference between ‘good’ and ‘excellent’?

You may have been a manager for some time, but what makes you stand out from the rest? Find out your current personal style and what it means to you and your team

The Personal Skills that allow you to excel

What skills do managers and leaders require to be the best in 2010 and beyond? Our research has shown the skills the future leader will need to take themselves and their businesses forward

Improving your Emotional Intelligence

A key skill that’s needed by today’s manager, and one that’s vastly under-rated! Take a test to see how you measure up in the emotional intelligence stakes. Analyse why this is such an important skill to develop for the advanced manager

Lunch

Interpersonal -Skills

Advanced Communication & Influencing Skills

Learn how to be a master communicator! Learn why it’s not enough to just put your message across…it’s just as important to understand the other person’s point of view. The advanced manager has the skills and techniques to influence and persuade elegantly and with passion! You’ll understand what makes others tick, how they process information, what their motivations and preferences are and then, armed with this knowledge, you'll know how to get the best out of them.

Getting the Best from your Team

Use all the skills you have picked up today and from your experience to create and design the best team possible. Analyse motivational techniques, set development plans and develop your team’s strengths with our unique ‘future-pacing’ blueprint. You will never look at management the same way again!

Managing Up & Remote Management

There's no manual that provides you with the skills and know-how on how to manage your own boss! Until now of course. This session deals with management approaches and strategies so you'll know how to manage your own boss, learn how to say no and push back in the right way, how to manage their expectations and how to have a productive working relationship. You'll also cover strategies on how to manage remote teams and those people who you have no direct responsibility over.

Close

Delegate Comments

Read what others have to say...

"I really enjoyed the course. It was very well organised and structured. Mark Williams was brilliant with extremely high energy and willing to offer multiple options to resolve practical day—to-day and highly complicated management issues".

Virag Shah - Hitachi Data Systems

"There were no switch off spells as the course was excellent. The presentation

style was both friendly and humourous. I now have a method of structuring my

management style and have a great understanding that different people need to be

motivated in different ways"

Bakhtiar Hanan - Head Of Buying - Videogames - Toys R Us

"The sections on coaching and managing conflict were excellent. The module

enabled me to learn how to develop my team members and also work on my

weaknesses as a leader.The course met my needs completely"

Julie Parris - Team Leader - Pfizer Ltd

"Mark made the course specific to the group's individual issues which was just great.

It gave me a lot of food for thought with how to motivate and utilise my staff more

effectively"

Birgit Schalow - Helpdesk Supervisor - NEC Europe

"10 out of 10! The course was just excellent! Mark created a great learning environment"

Jon Hulbert - IT Systems Delivery Manager - Maritz Ltd

"A great course. The content around motivation and building high performing teams

left me with a set of skills that I can actually use in the office! I also loved the working

and the communication of the group as a whole"

Lee Hewitt - Retail Sales Manager - Johnson & Johnson

"I really got a lot out of the course. I particularly liked finding out and understanding

why people behave the way they do, peoples learning styles and also finding out my

own traits. Mark was a very effective, knowledgeable and interesting communicator"

Ronnie Huda - Product Specialist - Roland UK Ltd

"It was great to find out my own current managerial style through the assessment wecompleted and what that meant to the way I lead my team. I enjoyed all of the course

very much"

Carol Clare - Accounts & Budgeting Manager - Thomas's London Day Schools

"The course gave me an essential insight into all the aspects of managing and leading

people. I will use all of the techniques! Mark was a great man. He was doing his job

with passion and he was born to do it! I also found the venue and facilities to be

really amazing.Everything was taken care of - it was elegant, clean and the service

was great. I would recommend this course to everyone"

Katarzyna Gregula - Manager Shift Assistant - Sonoco

"The course will be of great benefit and use to me. I learned a lot from it. The facilitation

was very good. 10 out of 10 alround!"

Laura Peacock - Senior Team Leader - Ask Alix

"The course has helped me on the decisions as to which role to fulfil within my company.

Mark was very enthusiastic about the course and his knowledge and ability to communicate

the course made the two days enjoyable and beneficial"

Andy Sumner - Head Of Projects - Toomeys Ltd

"Mark was excellent. He had fantastic energy and enthusiasm. The course overall was

very useful and supplied practical solutions and theories to take away with you

as well as increasing personal awareness"

Nicola Breeze - Marketing & Communications Manager - Factors & Discounters Association

Your Course Leaders

(Based on Feedback from 104 delegates)

CLICK HERE FOR THE BOOKING FORM

(Just email it back to us and we will send out your joining instructions and invoice)

Location:

Crowne Plaza Heathrow

Stockley Road, UB7 9NA

2 minutes off Junction 15 of the M25

(click above for location details)

Crowne Plaza Manchester Airport

Ringway Rd, Manchester Airport, Manchester, M90 3NS

5 minutes off Junction 5 of the M56

(click above for location details)

MTD Training Centre, 5 Orchard Court

Binley Business Centre, Harry Weston Road,

Coventry, CV3 2TQ

5 minutes off Junction 2 of the M6

(click above for location details)

Course Schedule & Current Availablity:

6th March 2012 - Crowne Plaza - Heathrow Airport

1 Place Left

14th June 2012 - MTD Training Centre, Coventry

7 Places Left

22nd June 2012- Crowne Plaza, Manchester Airport

8 Places Left

12th October 2012 - Crowne Plaza, Manchester Airport

10 Places Left

13th November 2012 - Crowne Plaza - Heathrow Airport

10 Places Left

11th December 2012 - MTD Training Centre, Coventry

10 Places Left

COURSE BROCHURE (download the course brochure)

Start/Finish Times:

CLICK HERE FOR THE BOOKING FORM

(Just email it back to us and we will send out your joining instructions and invoice)

Course Fee:

£295.00 + vat

Included Within The Registration Fee:

• Course Manual
• Course Materials
• Course Certificate
• Buffet Lunch
• Servings Of Tea and Coffee Throughout The Day
• Unlimited email and telephone support from your trainer after the course

Booking Information & Questions

CALL US

0800 849 6732

EMAIL US

enquiries@management-training-development.com

BOOKING FORM

Download our booking form, complete it and email it back to us to reserve your place on the course. We will then send you a confirmation letter, invoice and joining instructions. Alternatively you can pay by credit card.

ONLINE BOOKING FORM

Please complete our online form at the bottom of this page.

COURSE BROCHURE (download the course brochure)

On-Going Support After The Workshop

After we have delivered your programme we do not just shake hands and take your money. We like to offer you some ongoing support .

Included  within the cost are 2 unique support options that are available to you.

6 Months Of Unlimited Email Support

During the programme and for 6 months thereafter you can email your programme leader as many times as you like for help and guidance.

You might be implementing a technique and have a question to ask about it or you might have some dfficult sales meetings coming up - no matter what the situation your course leader is on hand to help you.

After all, we appreciate that the learning event is just the start of the process!

Email Support

Each delegate will receive a unique email address to write to if they want some tips and help

Weekly Management Tips Newsletter

You can also have the option to sign up to our weekly “Management Tips” newsletter that will be delivered to your inbox.

Each “Management Tip” will cover topics such as:

• Effective communication
• Self-confidence
• Building high performance teams
• Delegation
• Time management
• Coaching
• Problem solving
• Dealing with difficult staff
• Managing performance
• etc

Booking Information & Questions

CALL US

0800 849 6732

EMAIL US

enquiries@management-training-development.com

BOOKING FORM

Download our booking form, complete it and email it back to us to reserve your place on the course. We will then send you a confirmation letter, invoice and joining instructions. Alternatively you can pay by credit card.

COURSE BROCHURE (download the course brochure)

ONLINE BOOKING FORM

Please complete our online form below.